Randall's Good Neighbor Program FAQ's:
1.) Can I link my Remarkable card to more than one organization?
Up to three organizations per household may be linked. Your total purchase amount will be divided equally among the organizations designated on the Remarkable cards in each household. To maximize the contribution level, we recommend choosing only one organization per household.
2.) What if I already have my Remarkable card linked to an organization, but decide that I want to change it?
You can change your designated organization at any time by completing a Remarkable Application Form at any Courtesy Booth. Fill in the top portion and the "Good Neighbor Program" section, indicating what account number to link or delink on your card.
3.) Do I have to give the organization's number every time I make a purchase?
No. Once your Remarkable card is linked to your specified organization, that's it! Every time you make a purchase using your Remarkable card, the total purchase will be automatically credited to your organization.
4.) What purchases are excluded?
Pharmacy, fuel, alcoholic beverages, and tobacco products do not count toward the purchase amount credited to the Good Neighbor Program accounts.
5.) I forgot to give the cashier my Remarkable card. Can I bring in my receipt tomorrow to be sure that my organization gets the credit for that purchase?
No. A customer's Remarkable card must be scanned at the register prior to having your groceries scanned. Data to determine Randalls' contribution to Good Neighbor Program organizations is collected electronically through the magnetic strip on your Remarkable Card. Therefore, we are only able to credit the organizations with purchases made through the Remarkable Card. Purchases made prior to the Remarkable Card being linked to the organization do not count toward the Good Neighbor Program. Purchases are not retroactive.